Welcome to Shopsery – your trusted US-based online shop for retail and wholesale apparel, specializing in custom jerseys, custom polo shirts, baby items, and lifestyle accessories such as sunglasses, eco-friendly products, and fitness gear. These Terms and Conditions (“Terms”) govern your use of our website (shopsery.com) and all related services. By accessing or using our platform, you agree to be bound by these Terms.

If you do not agree, please discontinue using our Services immediately.

1. Introduction

Shopsery (“we,” “us,” or “our”) operates this website to sell high-quality products both in retail and wholesale channels. These Terms define the rules, rights, and responsibilities that apply when you use our website, place an order, or interact with our brand online.

We may revise these Terms periodically, and any updates will take effect from the “Updated Date” listed above. Continued use of Shopsery’s services after such updates constitutes acceptance of the revised Terms.

2. Eligibility

By using Shopsery, you confirm that you are at least 18 years old (or have the consent of a legal guardian) and legally capable of agreeing to these Terms.

3. Account Registration

To complete purchases, users may be required to create an account by providing current, accurate details such as your name, email, billing/shipping addresses, and payment information. You are solely responsible for maintaining the confidentiality of your login credentials.

4. Products and Services

Shopsery provides products that include, but are not limited to:

• Sports apparel (custom team jerseys for soccer, football, basketball, etc.)

• Custom polo shirts for individuals, brands, and organizations

• Baby products and accessories

• Lifestyle and eco-friendly goods

All descriptions and images of products are for illustrative purposes and may vary slightly in color or design from what appears on your screen.

Shopsery reserves the right to modify, limit availability, or discontinue any product at any time without notice.

5. Prices and Payment

All prices are listed in USD. Payment for products must be made at checkout using approved methods including Visa, MasterCard, American Express, PayPal, and other secure gateways listed on our site.

You agree to provide valid payment details and authorize Shopsery (via third-party processors) to charge the relevant amount. If payment is declined, your order will not be processed.

6. Order Processing and Delivery

Orders are typically processed within 1–3 business days and shipped within 3–7 business days domestically. Delivery times may vary depending on location and carrier performance.

We partner with UPS, FedEx, USPS, and DHL for deliveries. Tracking information will be provided once your order is shipped.

For more details, please review our Shipping Policy.

7. Returns, Refunds, and Cancellations

Shopsery offers a customer-friendly 14-day return policy for most products.

Refund eligibility:

• Items must be unused, in original packaging, and undamaged.

• Custom products (e.g., team jerseys or personalized polo shirts) are non-returnable unless defective.

Refunds are processed via the original payment method within 5–7 business days after return approval.

For full details, visit our Refund and Return Policy.

8. User Responsibilities

By accessing or purchasing through Shopsery.com, you agree not to:

• Upload or share any harmful, defamatory, or unlawful content.

• Attempt unauthorized access, hacking, or disruption of our systems.

• Misuse intellectual property belonging to Shopsery or others.

• Use automated bots or scraping tools to collect data from our site.

Violations may lead to account suspension or legal action.

9. Intellectual Property

All content, designs, text, images, product listings, and logos found on shopsery.com are the exclusive property of Shopsery or its licensors and protected under US intellectual property laws.

You may not reproduce, distribute, or modify materials from our website without express written consent from Shopsery.

10. Third-Party Links

Our website may include links to external platforms or partner sites for payment, logistics, or marketing. Shopsery is not responsible for their content, security, or privacy practices. Visiting external links is at your own risk.

11. Limitation of Liability

Shopsery will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our site, errors in product descriptions, shipping delays, or third-party services.

Your sole and exclusive remedy for dissatisfaction with Shopsery is to stop using the website.

12. Indemnification

You agree to indemnify and hold Shopsery, its affiliates, employees, and partners harmless from any claims, losses, or damages resulting from your misuse of the website or violation of these Terms.

13. Dispute Resolution

All disputes shall be governed and interpreted under the laws of the United States and the State of California. Any unresolved issue will be settled by arbitration under the Federal Arbitration Act in California, unless both parties agree otherwise in writing.

14. Severability

If any clause in these Terms is held invalid or unenforceable, the remaining provisions will continue in full force and effect.

15. Updates and Modifications

Shopsery reserves the right to revise its Terms and Conditions at any time. When we make changes, we will post an updated version on this page with a new “Effective Date.”

Effective Date: January 1, 2025